Returns and Exchanges
Items are eligible for return or exchange with 15 days of purchase if unused, unwashed, and in their original condition and packaging. If there is any damage or signs of use, then we may reject the request for a return or exchange. You must contact firstname.lastname@example.org within 15 days of purchase to start the return or exchange process.
When requesting a return or exchange, please include in your email:
- Your Name
- Your Email Address
- Your Order Number
- The Item(s) to be Returned/Exchanged
- The Reason for Return or Exchange
Original shipping charges are non-refundable. The customer will be responsible for shipping charges for the returned item. However, there will not be an additional shipping charge for any exchanged item.